With POS interaction in any channel via immediate offers, RetailCRM extends the
retailer’s ability EX0-101 to execute a successful promotion. Targeted promotions deliver offers based
on who the customer is, moving well beyond suggestive sell and current transaction triggers.
With its easy-to-use wizard process, RetailCRM makes it simple to build campaigns and
promotions complemented by real-time analysis of in process outreach campaigns.
Reward Loyalty and Retain Customers
RetailCRM enables retailers to recognize and reward loyal customers through a central
repository for balance, rewards and redemption of loyalty points. Communicating in real-time
with the POS, RetailCRM EX0-100 provides instant access to customer status across all sales channels.
“We’ve designed RetailCRM to support three key business strategies for creating and
sustaining loyal customer relationships, know the customer, match customers to offers, and
reward ongoing customer loyalty,” said Kathy Frommer, senior vice president and general
1Source: AMR Research, Inc. “Retail IT Budget Benchmarking Study, 2006–2007,” by Robert Garf, Janet Suleski & Fenella
Sirkisoon (Sept. 26, 2007)
Epicor Announces 1Y0-259 Expanded RetailCRM Offering
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